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Privacy Policy – Uyir Unavu

Date of Last Update: July 23, 2025

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder. It is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This document requires no physical, digital, or electronic signature.

This Privacy Policy is a legally binding agreement between you (the user or visitor) and Uyir Unavu (“we”, “us”, “our”). It governs your use of the website www.uyirunavu.com (“Website”) and explains how we collect, use, disclose, share, and protect your personal and non-personal information.

By using our website, you explicitly confirm that you have read, understood, and consent to this Privacy Policy. If you disagree with any part of this document, we request that you discontinue using the website.

Contact Information:

  • Business Name: Uyir Unavu Organic Foods

  • Email: uyirunavuorganicfoods@gmail.com

  • Phone: +91 80128 73049

  • Website: https://uyirunavu.com

Information We Collect

We collect the following categories of data:

1. Personal Information

Includes any information that can be used to identify you, including:

  • Full name

  • Address

  • Email address

  • Phone number

  • Passwords

  • Date of birth

  • Gender

  • Payment details (Credit / Debit Card, UPI, Net Banking, etc.)

  • Transaction history

  • IP address

  • Device identifier or related data

  • Social media information, if accessed through a social platform

Note: When you perform transactions like purchase, registration, or contact customer service, you may provide some of the above data.

2. Non-Personal Information

This includes log data and site analytics such as:

  • Browser type

  • Operating System

  • Pages visited

  • Duration and time of access

  • Referring websites

  • Location data

  • Device information

How We Collect Your Information

We collect information when you:

  • Register or create an account

  • Make a purchase or submit payment

  • Participate in surveys or contests

  • Interact with customer support

  • Automatically via cookies and tracking technologies

  • Via third-party integrations like social media platforms

Use of Information

We may use your Personal and Non-Personal Information for the following purposes:

  • To process orders and payments

  • To deliver products/services

  • To provide customer support

  • To enhance website functionality

  • To send order status updates

  • For promotional campaigns, offers or newsletters (with your consent)

  • To improve our website and conduct analytics

  • To comply with legal obligations

  • To investigate potential misuse or fraud

  • For security and administrative purposes

Sharing of Information

Your data may be shared with:

  • Internal Uyir Unavu departments (e.g., logistics, customer service)

  • Third-party service providers such as:

    • Payment gateways

    • Logistics and delivery partners

    • Cloud hosts or data storage providers

  • Legal or regulatory authorities if required under applicable law

  • Social media platforms if used to sign up or log in

We do not sell or rent your personal information for any marketing purposes.

SMS and OTP Use

You consent to allow Uyir Unavu to auto-read SMS for the purpose of capturing OTPs during transactions for faster checkout and account verification.

Data Retention and Security

Your personal data is retained only as long as required for the purposes outlined or in accordance with legal requirements. Secure encryption, firewalls, and restricted access are employed to protect your data.

We may store your information in locations outside the Republic of India in line with legal requirements and industry-standard data protection practices.

Cookies

Our website uses cookies and similar technologies for offering you a personalized experience. You have full control over cookie settings through your browser.

Your Rights

You have the right to:

  • Access or update your personal information

  • Withdraw consent (may restrict access to features)

  • Opt-out of promotional emails and messages

  • Request deletion of your data (in compliance with law)

Links to Third-Party Websites

Our Website may contain external links. These websites have their own privacy policies and Uyir Unavu is not responsible for their practices.

Changes to this Policy

We may revise this policy from time to time. Continued use of the website after changes constitutes your acceptance of those changes.

 

Grievance Redressal

If you have any complaints, queries, or concerns about this Privacy Policy or data handling, you may contact:

Grievance Officer

Uyir Unavu Organic Foods

Email: uyirunavuorganicfoods@gmail.com

Phone: +91 80128 73049